End of support for Windows 7 / 8.1

With the evolution of operating systems and security systems, some features may no longer function properly.

Because of this, we have decided to cease support for Windows 7 and Windows 8.1 for our software.

Why stop supporting these Windows versions?
Some features, especially those related to web technologies, detect the operating system used by your computer. As such, if a service provider (for example: a parts order site integrated into our software) determines that your operating system version is too old, they may simply refuse connection to their site.

This type of issue can also occur with email sending if your email provider uses security protocols that are unavailable on your operating system or if the version on your system is outdated.

Will my software stop working?
No need to worry. Your software will continue to function, and your subscription will not be deactivated! However, it is possible that certain features and new updates may not function properly, and unfortunately, our technical support may not be able to assist you.

What are my options??
You have several options. The two simplest are:
1- Update your operating system to Windows 10 or Windows 11 on your current computers;
Or
2- Purchase new computers that are compatible with Windows 10 or Windows 11.
In both cases, it is essential to back up your personal data as well as the software data before proceeding with the migration to a new operating system or a new computer.

By choosing one of these two options, you not only ensure the proper functioning of your system, but you also benefit from the latest features and improvements, while enhancing the security of your personal and software data.

It’s an excellent way to make the most of your equipment and stay up-to-date with technological innovations.

For system recommendations for your computer, you can visit our website at www.vlcom.com in the "Downloads/Procedures" section to get the information, or consult a member of our technical support team who can also assist you.

Best regards,
The VL Communications team